Shaw Communications Interview Questions | Glassdoor.ca

Shaw Communications Interview Questions

Interviews at Shaw Communications

211 Interview Reviews

Experience

Experience
62%
24%
14%

Getting an Interview

Getting an Interview
64%
11%
6%
6
5
4
4

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Intern Interview

    Anonymous Interview Candidate in New York, NY (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Shaw Communications (New York, NY (US)) in August 2019.

    Interview

    Awkward. I didn't receive any response while talking. Since it's on phone, I cannot hear or imagine what the interviewer was doing. It was very awkward and I immediately know that I would not get the offer.

    Interview Questions

    • Walk me through your resume   1 Answer

  2.  

    Project Engineer Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Shaw Communications (New York, NY (US)) in January 2019.

    Interview

    It was great, very informative and thorough process. Everyone I met was very nice and really liked the experience. All was good, very very good. Shaw is a great company and would recommend to anyone to interview and see if there is a good fit.

    Interview Questions

  3.  

    Technician Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Shaw Communications.

    Interview

    Fairly easy. Looking for personality that will fit the work culture. There is possibly 2 or more Interviews before you get the job. First 2 will be with a Supervisor, then last interview will be with a Operations Manager.

    Interview Questions

    • Name a time where you felt uncomfortable with a customer and how did you handle it.   Answer Question

  4.  

    Inbound Sales Representative Interview

    Anonymous Employee in Vancouver, BC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took a week. I interviewed at Shaw Communications (Vancouver, BC).

    Interview

    Met a recruiter at a university career fair, then got a phone interview right away. After the phone interview was an in-person interview. The interview process was pretty quick. Standard behavioural and situational questions.

    Interview Questions

    • During the phone interview, did a role play with the recruiter about a sales scenario. She asked me to sell her a pen.   1 Answer

  5.  

    Ecare Interview

    Anonymous Interview Candidate in Vancouver, BC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Shaw Communications (Vancouver, BC) in February 2020.

    Interview

    Applied Online.
    First had a HR screen, followed by an in person interview with two team leaders.

    Interview started with a typing test on typingtest.com you get 2 attempts. They leave the room while you do this.
    They then started by telling me about themselves personally and what they like to do outside of work and then asked me to tell me about what I like outside of work.
    Followed by some behavioral and communication questions

    Then finally they gave a case study with 2 scenarios and you have to answer 1. One was about a family one just moved and is looking for information on the best deal available for them . And the other a customer who is not happy about their service being interrupted. You just have to show how you would approach answering them

    I never heard back from Shaw. Emailed HR two weeks after looking for an update and never got a reply from them either.

    Interview Questions

    • Time you had to deal with an irate customer and how you handled it?   Answer Question
    • Stressful situation at work and how you dealt with it?   Answer Question

  6.  

    Loyalty Advisor Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Shaw Communications.

    Interview

    I got an email from Jenn mentioning that she wanted to take my phone interview which was for 15-25 minutes. She asked about my availability and So I replied accordingly. But just after half an hour, I am getting an email where she said I am sorry, just received a notice on hiring freeze, you keep looking.
    What kind of professionalism is this? If you dont want to hire, just let us know straight forward.
    Same thing happened 3 weeks ago. Erica from Freedom Mobile, Shaw communications took my interview and it was all great. She sounded promising and i was hopeful about getting hired. But then she didnt call, and after i called her after almost 1.5 weeks, she said she will get back to me. Later i got an email that they are moving ahead with some other candidate. It is fine if you don’t want to hire but maintain some kind of professionalism and courtesy.

    Interview Questions


  7.  

    Sales Support Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Shaw Communications.

    Interview

    Meeting with 2 supervisors, then a friendly meeting with the Manager all in the same day. About 30 mins all in all. I shadowed before which is always helpful. Supervisors were friendly enough, I didn't take the job however due to the hours. It didn't fit my personal lifestyle with having a child.

    Interview Questions

    • 1. What makes you more qualified for the role compared to other candidates?
      2. How much are you willing to take?   1 Answer
  8.  

    B2B SMB Sales Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took a week. I interviewed at Shaw Communications (Toronto, ON).

    Interview

    Initial phone screening interview followed by in-person with two hiring managers. Typical screen call and extremely old school in-person. Think of interview practices from two decades ago except with zero engagement. Seemed like the hiring managers weren't very experienced. Couldn't describe their management style beyond a couple buzz words. Never heard back after the interview which is a pretty subpar practice, especially for a company that promotes good internal culture.

    Interview Questions


  9.  

    Accepted Offer
    Positive Experience

    Interview

    3 interviews in one day, all not too long. Then they put interviewees in groups and asked some questions, that was fun. One question was what are your favorite movies.

    Interview Questions

    • They were technical and behavioral questions. Technical was about email settings and bo to troubleshoot a simple TV technical issue.   1 Answer

  10.  

    Network Analyst Interview

    Anonymous Employee in Calgary, AB
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Shaw Communications (Calgary, AB) in November 2019.

    Interview

    Interview was scheduled and it was for 30 minutes. There was 2 round behaviour and technical questions. There was 2 employees of Shaw who took my interview. Firstly they make you comfortable by telling about the position.I like the interview process. It was my first time as a Skype interview so I was scared too. I can't explain everything I knew. Be confident

    Interview Questions


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