Shaw Communications Reviews | Glassdoor.ca

Shaw Communications Reviews

Updated 16 November, 2017
720 reviews

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3.6
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Approve of CEO
Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
305 Ratings

720 Employee Reviews

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Pros
Cons
  • It is also difficult to keep a work/life balance as it's extremely difficult to take time off and your schedule constantly changes (in 19 reviews)

  • Still suffers from typical call center complaints from customers (in 17 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shaw TSR in Victoria, BC
    Former Employee - Shaw TSR in Victoria, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time (Less than a year)

    Pros

    good place to work as far as corporate office jobs

    Cons

    doesn't pay as well as other companies

    Advice to Management

    na


  2. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer in Calgary, AB
    Former Employee - Customer in Calgary, AB
    Approves of CEO

    I worked at Shaw Communications full-time (More than 5 years)

    Pros

    good employees -work life balance - tons of opportunity

    Cons

    shift work and weekend work

    Advice to Management

    doing great


  3. "Very rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payment Solutions Agent in Victoria, BC
    Current Employee - Payment Solutions Agent in Victoria, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time (More than a year)

    Pros

    The training is great and career advancement is something mgmt helps with. Great perks for working there like cheap cable.. contests..a sense of belonging to family.

    Cons

    I really cannot think of any cons about this place. Some customer calls can be challenging but the support they provide is great

    Advice to Management

    keep up the good work!


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  5. "TSR review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSR in Winnipeg, MB
    Former Employee - TSR in Winnipeg, MB

    Pros

    great people to work with, they all care about you. everyone wants to see you succeed, great benefits

    Cons

    dealing with angry customers is the only con, i can think of

    Advice to Management

    keep up the amazing work


  6. "Awesome Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Solutions Expert in Edmonton, AB
    Former Employee - Customer Solutions Expert in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications part-time (More than a year)

    Pros

    I worked in the call centre in Edmonton AB before they shut down and honestly, if you're checking out reviews cause you are considering working for them...jump at the opportunity.

    - great hours
    -flexibility
    -awesome energy
    -team outings
    -daily team meetings
    -dedicated management
    -they gave us free food...awesome prizes for meeting sales goals...plenty of breaks for stress relief...it was great

    Cons

    sometimes it gets tiring sitting for a long period of time (while that comes with the territory they still made efforts to make that easier) they are totally okay with you getting up, stretching, walking around.. they even had office scooters and bouncy balls

    Advice to Management

    keep doing what you're doing...it works


  7. "UBE Installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ube in Calgary, AB
    Former Employee - Ube in Calgary, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shaw Communications (More than 10 years)

    Pros

    Great team atmosphere! /Culture of safety #1/
    Lots of great people

    Cons

    Great people get promoted leaving holes!

    Advice to Management

    Keep your key people


  8. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solutions Expert in Kelowna, BC
    Current Employee - Customer Solutions Expert in Kelowna, BC
    Recommends
    Positive Outlook

    I have been working at Shaw Communications (More than a year)

    Pros

    nice people, no stress, part time

    Cons

    high targets, seasonal income, easy to get discouraged


  9. "Great to Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Vancouver, BC
    Current Employee - Sales Consultant in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications (More than a year)

    Pros

    Good pay and benefits. lots of incentives

    Cons

    schedule constantly changing, makes it difficult to organize life outside of work


  10. Helpful (1)

    "Good for entry levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Analyst in Calgary, AB
    Former Employee - Network Analyst in Calgary, AB
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Shaw Communications full-time (More than a year)

    Pros

    Mix of good and lazy co-workers.
    Excellent benefits.

    Cons

    Low pay.
    Manager did not care about employee growth, expected everyone to stay and do the same job for a long time.


  11. "Field support - Call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Support
    Former Employee - Field Support
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications full-time (Less than a year)

    Pros

    You're considered a very valuable member of their family as soon as you start working there, free food, pays good, nice benefits, staff is very nice, office is nice as well

    Cons

    Dealing with frustrated customers is maybe not the nicest facet of the job (fortunately that didn't happen too often), a lot has to be learned before starting the job


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