Shaw Communications Reviews | Glassdoor.ca

Shaw Communications Reviews

Updated 22 May, 2018
836 reviews

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3.5
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Recommend to a friend
Approve of CEO
Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
357 Ratings

836 Employee Reviews

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Pros
Cons
  • Some departments lack work/life balance (in 25 reviews)

  • Call center mentality -- highschool esque/can be drama filled (in 20 reviews)

More Pros and Cons

  1. "CSR Multicultural"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Multicultural in Vancouver, BC
    Former Employee - Customer Service Representative Multicultural in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications part-time (Less than a year)

    Pros

    A good place to learn the in's and out's of a standard corporation telecom company
    Good pay & commission for what the position is.

    Cons

    Too short of a lunch break.


  2. "Great place to work but transforming currently"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time

    Pros

    Amazing people to work with
    Interesting work
    Great culture but it's evolving
    Great benefits and fair compensation
    Excellent corporate social responsibility

    Cons

    Lack of structure and processes
    Good talent can get overlooked for advancement
    Transformation has lowered employee morale and productivity

    Advice to Management

    Don't forget to take care of your people during your transformation. They are your greatest resource but could be your greatest source of resistance. Stay aligned as a senior leadership team and don't lose momentum as you transform. Take on your competition with courage!

  3. "Great company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shaw Communications full-time (More than 3 years)

    Pros

    - great work culture
    - awesome people

    Cons

    - a lot of processes are not documented
    - hard to get replies to emails unless the recipient knows you


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time

    Pros

    Excellent benefits. Excellent colleagues. Work and life balance.

    Cons

    Get used to restructuration every 2-3 years.


  5. "Shaw Cable - TSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/TSR in Vancouver, BC
    Current Employee - Customer Service Representative/TSR in Vancouver, BC
    Recommends

    I have been working at Shaw Communications (More than 3 years)

    Pros

    -Great People
    -Amazing Benefits
    -Growth Opportunities
    -Training Program

    Cons

    -Hours of Operations for tech support department
    -Hard to balance work and life with schedule that changes all the time

    Advice to Management

    N/A


  6. "Tsr"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shaw Communications full-time

    Pros

    the company culture and benefits

    Cons

    the pay is low and long hours


  7. "sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good to work at this company

    Cons

    not that i can think of

  8. "Engagement Low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shaw Communications full-time (More than 10 years)

    Pros

    Benifits, compensation and stock options are good

    Cons

    Company's engagement is low. It used to be a great place to work but has become completely corporate and all about the bottom line. Company still thinks that their employees are happy and engaged. There is a reason 4800 of 6400 employees excepted the buyout. They had to beg people to stay after because they over estimated the engagement of employees. They were able to lower it to 3300 through emergency meetings.

    Unrealistic expectations of employees.

    Advice to Management

    Give your a head a shake. Your company is falling apart before your very eyes.


  9. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Vancouver, BC
    Current Employee - Sales Consultant in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Shaw Communications full-time (More than 3 years)

    Pros

    -Supervisor's are great.
    -Flexible for time-off.

    Cons

    -Decreased morale due to pay structure change.
    -Hours.
    -Underappreciated.
    -Lack of opportunity to move-up.


  10. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications part-time

    Pros

    Decent wages, great work environment, opportunities to move-up available to those who work hard

    Cons

    I had a great experience at Shaw


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