Shaw Communications Reviews | Glassdoor.ca

Shaw Communications Reviews

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Found 1006 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
69%
Approve of CEO
Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
440 Ratings
Pros
Cons
More Pros and Cons
  1. "Solution Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time for more than 4 years

    Pros

    Good Place to grow, lots of opportunities.

    Cons

    Sometimes big companies ignore your personal development.

    Shaw Communications2019-04-24
  2. "NBSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time for more than 4 years

    Pros

    Great people and a good job

    Cons

    Office Politics and unclear communication sometimes.

    Shaw Communications2019-04-24
  3. "Pretty great overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Solutions Expert in East Kelowna, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time

    Pros

    Decent commission structure. Opportunity to grow within the company

    Cons

    Management lacks in open dialogue.

    Shaw Communications2019-04-24
  4. Helpful (1)

    "Great company but chaotic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Shaw Communications full-time for more than 20 years

    Pros

    Great culture at Shaw, compensation is good, benefits are great, flexible with hours to accommodate personal needs.

    Cons

    Very chaotic work environment.

    Advice to Management

    Unify processes across all departments; have all levels of management conform to best practices especially when industry proven. Have Managers & Directors across departments ensure use of same enterprise tools and teams follow similar if not same processes.

    Shaw Communications2019-04-16
  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Winnipeg, MB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time for more than 2 years

    Pros

    Amazing people to work with

    Cons

    the commute was an issue for me

    Advice to Management

    keep doing what you are doing

    Shaw Communications2019-04-17
  6. "Technical support representitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time

    Pros

    Good team management. Excellent benefits. Reasonable pay. Schedule flexibility

    Cons

    Buggy back end software and cable billing system. Irate customers. Very slow escalation processes. Can be difficult to get certain days off

    Advice to Management

    There are many ways efficiency can be increased, but the problems seem mostly inherent to the software.

    Shaw Communications2019-04-09
  7. "Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Specialist in Winnipeg, MB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Communications full-time for more than 4 years

    Pros

    Great benefits, good pay structure, lots of opportunity for advancement, great management, great discounts on services.

    Cons

    I didn't find any cons as of now.

    Advice to Management

    Keep up the good work.

    Shaw Communications2019-04-07
  8. Helpful (1)

    "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Training and Development Coordinator in Calgary, AB
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time for more than 6 years

    Pros

    Great benefits package - one of the best I have ever seen. Amazing teams doing amazing work. Long lasting friendships that outlast your tenure at Shaw.

    Cons

    Management isn't always promoted due to skills and knowledge; personal relationships matter too much in this company. Too many levels of management also mean that messages can be miscommunicated. Frequent restructures in all areas of the organization. Restructures can happen once a year and some departments have their own restructures around the same time.

    Advice to Management

    Listen to your people and understand the true meaning of "employee engagement". Leadership means more than just a title or knowing the job. It's also about knowing the people. Shaw has become too operationally focused over the years that I have been employed there. The upper management is too focused on short-term, immediate results rather than investing time, dollars and human capital into longer term gains.

    Shaw Communications2019-04-03
  9. "Good place to work"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at Shaw Communications full-time

      Pros

      Helpful team Understanding boss Well documented information

      Cons

      Many different teams, can be hard to find the right one sometimes

      Shaw Communications2019-04-04
    • Helpful (1)

      "Technical Support Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Support Representative in Winnipeg, MB
      Recommends
      No opinion of CEO

      I worked at Shaw Communications full-time for more than a year

      Pros

      -Peers and supervisors are very friendly -Lots of social activities -Great Support -Great vision and dental health plan

      Cons

      -Having to deal with irate customers is not easy and stressful

      Shaw Communications2019-04-14
    Found 1006 reviews