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      ServiceTitan

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      Product Manager Interview

      Dec 20, 2017
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at ServiceTitan (Los Angeles, CA) in Oct 2017

      Interview

      The most unprofessional, rude, and ill-prepared interviews I have experienced from a company. It truly left a negative taste about the employees and company as a whole. Interview was an initial HR screening call. Listing out the issues: 1. Interviewer was over 5 minutes late to the call, but did apologize for being late 2. However, that empathy was gone after the caller then spent 2-3 minutes in silence, clearly digging up my information and resume since they hadn't read it. 3. The next series of questions were evident of someone who had clearly not read my resume, my background, or saw how my background could line up with the job opening 4. There will often be a disparity between job seeker salary demands and employers' willingness to pay. This is normal and through negotiations you find a compromise. It's not uncommon to value yourself higher and thus, ask for a salary that is above market average. However, it was a first for me when HR requested that I open up a computer while I'm on the call, open up Google, and look up the average salary for Product Managers based in Los Angeles. 5. Worst of all, when asked what drew them specifically to ServiceTitan, the HR recruiter could not come up with a straight answer. Outside of the "data-driven company", which most tech companies are now, and "I came because my old boss hired me" answer, I left not knowing what was special about the company, nor excited about proceeding. Add to the fact that they took 6 weeks to get back to me on a response, when they said after the call that they'd get back "within a week", I left the call never wanting to apply to any open position at ServiceTitan in the future. Again, ill-prepared, rude, and inconsiderate of the candidate. I understand we are all busy, but all we ask is a modicum of courtesy and respect. I would hate to believe that this call was representative of the company as a whole, but I can't seem to shake off the belief that it is.

      Interview questions [1]

      Question 1

      Literally asking about each job in my resume and what I did. Even though the bullets were right there.
      Answer question
      4

      Other Product Manager interview reviews for ServiceTitan

      Product Manager Interview

      Mar 8, 2025
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at ServiceTitan (Los Angeles, CA)

      Interview

      It started out well. The people seemed great and I was excited at the prospect of working with them. However, once they lost interest, they completely ghosted. It was unprofessional after spending so much time investing in the interviews. They finally got back to me after a month with a no. There was no feedback given, which was disappointing as well.

      Interview questions [1]

      Question 1

      Tell me about your background
      Answer question
      2

      Product Manager Interview

      Jul 17, 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at ServiceTitan

      Interview

      Applied online via the job portal. Followed up with a conversation with the recruiter who thought I'd be a good fit for the role and set up a meeting with the hiring manager. The hiring manager didn't know much and came in with a pre-conceived notion of my experience which was unfortunate because my experience was a great fit for the role. Couple of weeks have passed and I haven't heard any update from the company.

      Interview questions [1]

      Question 1

      Q: Background? Q: Previous product experience? Q: Why ServiceTitan
      Answer question
      1

      Product Manager Interview

      Jul 15, 2023
      Anonymous interview candidate
      Glendale, CA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at ServiceTitan (Glendale, CA)

      Interview

      Very thorough but reasonable interview process. Lots of good questions. Not easy, but comfortable and fair. Most of the usual interview questions. Mix of interpersonal and functional experience questions. They also like it if you have a connection to the trades (like if a parent was a plumber or something). Left me with the impression that it was a very solid company that had their act together.

      Interview questions [1]

      Question 1

      * Why this company, what's special to you about what we do? * Tell me about a time you disagreed with someone * All those sorts of usual things.
      Answer question

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