I applied in-person. The process took 1+ week. I interviewed at Sephora (Spokane, WA) in Aug 2014
Interview
I applied online and about a week later went into the store with my resume. They told me they could not accept anything in store, but they were having a job fair at the same time down the hall. I ran down the hall and was about 6 minutes after they ended the fair. They still very nicely offered me an interview, and told me on the spot that they would call to set up a second phone interview with a manager from a different store, and that they would be calling my references. About 5 days later the same manager who interviewed me said that I would be getting a call from the other store manager in 2 days and we set up a time. She called and asked the same questions as the first interview, then said that the store I applied to would be getting in touch soon. I waited 5 days and then called to check in, let her know i was still interested and she said that she would get back to me tomorrow. She did, and she called to offer me the position.
Interview questions [1]
Question 1
Normal customer service questions.
Why sephora?
What got you into makeup?
Tell me about a difficult time with a customer?
Tell me what qualities you think make a good manager?
What qualities make a bad manager?
Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
