I applied online. The process took 2 weeks. I interviewed at Sephora (Melbourne) in Oct 2016
Interview
My interview process was over two interviews. First was the group interview, there was close to 40 ladies. We had to have a Polaroid photo taken to attach to our resume. Then we all sat down and the 5 sephora recruitment ladies introduced the brand Sephora to us as well as themselves. 4 were store staff and the other was the head of HR. After introductions, we watched a video about Sephora and then got split into two groups. We played the game heads up a number of times, we then had to pull something out of our bags and sell it. I choose my lip balm others choose coin purses, berrocca etc. Once everyone had their turn, we were directed back to our seats and had question time, where we asked them questions. Once all questions answered, we were now told we would be having a one on one interview. Because there were two stores hiring, the sephora staff split into each corner of the room and we had to go to whom ever we wanted to do our one on one interview with. I Got an email the next day saying I got through to the 2nd interview, this was with the assistant store manager, and we just went more in depth on our one on one. I got a call four days later saying I was sucessfull and I got the role.
If you left your section area full stock and clean, to come in the next morning to see the afternoon shift had left it in a bad state, no testers, stock unclean. How would you approach that person?
Pretty standard interview. A lot of the questions emphasized selling to the customer so focus on that. If they ask what your favourite product is, don’t just say what it is. Try to sell it to the interviewer.
Interview questions [1]
Question 1
What is one thing you didn’t like about your previous employer?
I applied online. The process took 2 weeks. I interviewed at Sephora (Westgate, England) in Mar 2026
Interview
10 minute call over the phone, asked maybe around 10 ish common interview questions. Relatively easiy interview process and then they ask about availability, right to work, etc. at the end.
During the group interview process, all participants were asked the same set of structured questions. These included questions about industry knowledge, customer service skills, and several realistic scenario-based problem-solving situations.