Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied online. The process took 1 week. I interviewed at Sephora
Interview
6 days after I applied I got a call and a 5-minute phone interview was conducted. I was asked to come in for an in-person interview and that was set for 3 days later. I went in and had a group interview with 2 other girls. It was very natural and not forced, they clearly we looking for people to be themselves. After the interview, everyone was told they'd hear back within a week or maybe a bit more. I was then stopped on my way out and asked if I could do my "demo" then. (This was a makeup application of one of their express services on an employee to demonstrate my skills. I had the Makeup Forever brand rep and Store Talent Manager watching. I finished was very nicely but helpfully critiqued then told references would be checked and I should know within 2 hours. 29 minutes my offer email came through with 2.00 more than I asked for and a start date of the following day!
Biggest hint: learn about the company, watch youtube videos on being hired, prepare for this and flaunt it!!!!!
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
