I applied online. The process took 2 weeks. I interviewed at Sephora (New York, NY) in Feb 2014
Interview
The manager that did the interview didn't ask many questions. It was more so to get a feel of your personality and how you meshed with hers. The questions that were asked though were basic "tell me when you did this and when you did that" questions. Interview was constantly interrupted and the manager kept reiterating that she wasn't in her role long and didn't know what she was doing. Heh. That's Sephora for ya!
Interview questions [1]
Question 1
Name one difficult client interaction and how you dealt with it.
Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
