The process took 3 days. I interviewed at Sears (Humble, TX) in Apr 2010
Interview
I applied in-store, which allowed me to select my own date and time at the end of the application process. Be sure to show up on time for the interview time you request, and do dress up. Nice slacks and a nice top, a conservative dress or skirt, and well groomed. There are some people that come in dressed in jeans and a t-shirt, so you will definitely have the upper hand if you look professional. The interview was easy, basic questions. "Name 3 words that describe you" "describe a situation where you helped a customer" "describe a situation where a customer was unhappy, and how you resolved the situation" etc. The interview was one on one with the Human Resources Manager. After she spoke with me, she said that I was hired, and then the manager over the department I was working for (MCA's) came in a spoke with me about days and hours I was available. Then they gave me a drug test that I had to complete at a specific location before a specific time, and Sears scheduled me to come back in 2 days. I came back in, I completed a tax-screening assessment, and then that very same day I was shown around the store and started my training.
Interview questions [1]
Question 1
"Name a situation where a customer was unhappy with the service you provided them, and then describe what you did to resolve the issue."
The interview process was alright. Not the worst interview process but also not the best interview process. I would go through the process again. I would recommend the interview process to others
I applied in-person. The process took 3 days. I interviewed at Sears (Clay, NY)
Interview
It was my first job, and it was a fairly standard interview at the time. It was difficult, because the hiring manager was not there, despite having should been. I was told to check back for three days in a row, before the person that made me the offer just happened to be there and decided to conduct an interview after three days of checking back.
The interview process at Sears was simple and straightforward—just one interview with basic questions about availability, work experience, and customer service. I felt comfortable and got hired quickly. I started off as seasonal