Applied through the website and received a call to book an interview the same day. The interview lasted approximately 15 minutes, and was fairly straight forward, but was completely ghosted afterwards.

Interview was very easy and the staff were very friendly. Mostly asked about why I wanted to work at screwfix and customer service. About a week after my interview I got an success email with an offer of employment - but the key dates and location etc were missed off. I did ask them to clarify, as I assumed it was a tech glitch. 24 hours after that I got a standard/generic rejection email from Screwfix No-reply. I emailed AGAIN to ask if i actually had a job or not. The next day, I got another no-reply email that was very impersonal and just said they accidentally sent the offer email and that I did NOT actually have the job. The staff I met at my interview were fine but since then, it has been a very stressful roller coaster and poorly handled. I turned down other opportunities after I was offered the screwfix job