I applied online. The process took 3 days. I interviewed at Safeway (Phoenix, AZ) in May 2013
Interview
The interview process consisted of a phone interview, a typing test, a customer service letter, and a panel interview. The phone interview consisted of mostly information exchange and was used to determine if the voice and personality were a good fit. The typing test was standard. The customer service letter consisted of listening to an actual phone call and then responding to the customer in letter form. The panel interview was a back and forth of standardized questions.
Interview questions [1]
Question 1
Describe a time when you felt management took an inappropriate action and how did you handle it?
Boring same non descript questions. No real engagement with interviewe. Needs to be sharpened up to get the best from the interview. They looked bored and uninterested in what they do
easy and very nice going didn't feel nervous at all, unfortunately I didn't get the position but I was happy overall. would highly recommend talking to Kate if you go through with the interview process. good luck everyone
Interview questions [1]
Question 1
How many years experience?
how would I deal with a client issue?
if I have reliable transportation
One-on-one, 20 minute interview with several behavioral questions. The interview also comprised of several questions to get to know you, such as strengths, weaknesses, and your interest in the position.
