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      Account Services Agent Interview

      Jun 13, 2016
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Account Services Agent interview reviews for RBC

      Account Service Agent Interview

      Feb 17, 2016
      Anonymous employee
      Montreal, QC
      Accepted offer
      Easy interview

      Application

      I interviewed at RBC

      Interview

      behavioural questions only. strengths and weakness not very difficult. not very long. interviewed by immediate manager and dept mananger. process took two weeks. call back within couple of days. quick process.

      Interview questions [1]

      Question 1

      Name a time you had to deal with a difficult client
      Answer question
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 5 days. I interviewed at RBC (Montreal, QC)

      Interview

      Very simple and straightforward especially if you have a referral from someone who is already working there. One on one interview with the manager and get to see the work environment. Questions are more personality based to get to know your background and interests. If you are over-qualified there aren't any technical questions, but I do not know what the case would be if not over-qualified.

      Interview questions [1]

      Question 1

      Why would you like to work for us?
      Answer question

      Account Service Agent Interview

      Dec 19, 2013
      Anonymous employee
      Toronto, ON
      Accepted offer
      Easy interview

      Application

      I interviewed at RBC (Toronto, ON) in Jul 2012

      Interview

      I was initally hired on contract through an agency. After about 13 months, I approached my supervisor as I had a permanent offer from another employer. My supervisor and another in our centre got approval from our centre manager to counter the other employer's offer, and so there was not a traditional intervew per se, but just salary negotiations and I continued with my same duties.

      Interview questions [1]

      Question 1

      There were no interview questions - I had already proven myself on contract.
      Answer question
      2