Easy interview not that hard, straightforward questions on customer service, dealing with complaints, experience, going above and beyond for customers , working under pressure , not sure why they never offered me job
Interview questions [1]
Question 1
Tell me a time you had to deal with difficult customer?
I applied online. The process took 1 week. I interviewed at RAC (Walsall, England)
Interview
Group interview on call centre floor including hot air balloon scenario and team games. Then a short one to one interview looking at any previous call centre experience and career goals
Interview questions [1]
Question 1
Who would you choose to represent you in a hot air balloon situation?
I applied online. I interviewed at RAC (Birmingham, England) in Jan 2019
Interview
introduce yourself first in the assessment centre. i was first invited to an assessment centre with other candidates, then we were required to complete a group task and also provide feedback.
Interview questions [1]
Question 1
competency based interview questions were provided