The process was watching an animated scene, then rating each potential answer. I thought it was basic and made sense. However I believe they want to see you choose several answers as being acceptable responses, not just one.

I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.

It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though