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      PulteGroup

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      Customer Care Manager Interview

      Mar 5, 2023
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Care Manager interview reviews for PulteGroup

      Customer Care Manager Interview

      Jul 29, 2023
      Anonymous interview candidate
      Fayetteville, GA
      No offer
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at PulteGroup in Feb 2023

      Interview

      First step was a virtual interview with three people on the customer care team upper level management, all very nice, during the interview at the end was asked if I can do a “ride along” interview and they scheduled it on the call. A few minutes later, they call me back to then ask if I can do also do a second interview with the construction managers in person. I conducted that interview and was told I’d then do the original planned ride along thereafter, this was a Friday, even though my original ride along was scheduled for Monday. I shared that information but was told again they were doing it that day, went to the location and was told nope, Monday. They told me great news though, you’re being invited to a final interview after the ride along with the VP of Construction. So Monday I do a ride along from 10AM to 4PM, where the person I shadowed told me that the turn over is extremely high and most people quit after only a few months, without many positive things to say. After essentially doing a non-paid orientation, I then went to the final interview at 5PM where I was drilled for the reason I left every role I’ve ever worked for. I followed up via phone the next day with whom would have been my reporting manager, to know when I should hear back by or if he’d received any feedback from the VP of Construction, and no return call. Called again a week later, completely ghosted. Honestly, the entire experience was unacceptable and unprofessional.

      Interview questions [1]

      Question 1

      First interview, and every interview thereafter touched on, if you’ve ever quit a job and why.
      Answer question
      2
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at PulteGroup (Fayetteville, GA) in Jun 2023

      Interview

      Went through the interview process and at the second interview was given a start date and basically offered the job. After the third interview I got a call saying that they felt they couldn’t satisfy me with my experience and didn’t go through with the promised start date. Very disappointing

      Interview questions [1]

      Question 1

      Why do you want to work here? What excites you about this position?
      Answer question

      Customer Care Manager Interview

      Oct 5, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at PulteGroup

      Interview

      Multiple interviews to see if you match the qualities they are looking for. 3 rounds - typical questions but overall slightly difficult. 6/10 on a scale of difficulty. Recruiter - Office - Field interviews

      Interview questions [1]

      Question 1

      What time do you wake up?
      Answer question