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      New Client Setup Specialist Interview

      Sep 19, 2021
      Anonymous employee
      Oklahoma City, OK

      Other New Client Setup Specialist interview reviews for Paycom

      New Client Setup Specialist Interview

      Jun 29, 2026
      Anonymous interview candidate
      Oklahoma City, OK
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Paycom (Oklahoma City, OK) in Sep 2021

      Interview

      The interview process was very straightforward. I applied online and was reached out to via email by a recruiter from Paycom. We set up a phone screen, which lasted a little over 30 minutes. She asked me very general questions. Some about my experience (any experience with Word? Excel? Salary expectation?) and some behavioral (tell me about a time when (x) happened and how did you respond?) At the end of the phone screen, she asked for my availability for a Zoom interview with the Team Lead and Team Supervisor. This interview was much more behavior focused. A lot of it was centered around collaboration with others and organization skills. The interview was very straight forward and to the point. At the end I was given time to ask questions of my own. At the end of the interview, I was asked what shift time I would prefer (start at 7:30 or 8 am), which I took as a very good sign. The very next day I received a call from my recruiter and was offered the position!

      Interview questions [1]

      Question 1

      1. Tell me about a time when you collaborated with others in order to accomplish a goal. 2. Tell me about a time when you were dealing with an upset customer and what you did to resolve the situation. 3. If we were to contact your current employer, what would they say is your greatest strength? Your greatest weakness? 4. How do you stay organized throughout the workday?
      1 Answer
      avatar
      Paycom response
      4y
      Thank you for the review! We're happy to hear you enjoying your interview experience and welcome to the team!
      Positive experience
      Average interview

      Application

      I interviewed at Paycom (Oklahoma City, OK)

      Interview

      The recruiter was very helpful throughout the process and regularly provided updates about the next steps. Made the whole process less nerve wracking as she would let me know fully what to expect in the following stages.

      Interview questions [1]

      Question 1

      Tell me how your current role would help you success in Paycom.
      1 Answer
      avatar
      Paycom response
      1w
      Our recruiters take pride in keeping candidates informed and supported throughout the interview process, so it's great to see that reflected in your experience. Thank you for sharing!

      New Client Setup Specialist Interview

      Feb 4, 2025
      Anonymous employee
      Oklahoma City, OK
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Paycom (Oklahoma City, OK)

      Interview

      Went through a recruiter first and then had an interview in person. It went very smoothly and had no issues. They were kind and made it welcoming. Highly recommended giving it a go.

      Interview questions [1]

      Question 1

      How do you deal with conflict.
      Answer question
      1
      avatar
      Paycom response
      1y
      We appreciate your kind words about our team and are glad you felt welcomed during your interview process! We're proud of the experience we provide to our candidates and are grateful for your recommendation.

      New Client Setup Specialist Interview

      Aug 23, 2024
      Anonymous interview candidate
      Oklahoma City, OK
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Paycom (Oklahoma City, OK) in Aug 2024

      Interview

      Pretty average interview. They focused on behavioral interview questions and asked for them to be answered using the STAR method. However, I recommend not wasting your time on it if you don't have the necessary "professional experience" that they never said they required. Otherwise, good luck!

      Interview questions [2]

      Question 1

      Tell me about a time when you had to manage multiple tasks with tight deadlines. How did you prioritize, and what was the outcome?
      Answer question

      Question 2

      Give me an example of a time when you identified a process that could be improved. What steps did you take to improve it?
      Answer question
      avatar
      Paycom response
      1y
      Our team's goal is to create a transparent interview process in which clear, open communication with our candidates is prioritized. We would appreciate if you reached out to our team at hrmgmt@paycomonline.com so we can learn more about your experience. We look forward to hearing from you and wish you luck in your job search.