I applied online. The process took 3 weeks. I interviewed at Paychex (Phoenix, AZ) in Nov 2018
Interview
After applying online, I was contacted by the recruiter if not the same day, then the next day. I was asked a few questions regarding location and experience and then was informed that I would receive a link for an assessment. Following completion of the assessment, I was informed that I would be receiving a call for a phone interview which took place a few days later. The phone interview was simple and went over experience and gaps in employment. I was then asked to come in for an in-person interview.
Once in-person, I had a series of interviews (3) on site with different managers. I was on-site roughly 1-2 hours. I first interviewed with the same person I had a phone interview with but via video and then shadowed an associate to get a feel for the day to day life. All managers asked behavioral questions. My last interview was with the hiring manager which by the end of the interview, I was offered the job.
Interview questions [2]
Question 1
Tell me a time you had to deal with a stressful situation and how did you handle it?
I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Interview
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.
