Paychex Reviews | Glassdoor.ca

Paychex Reviews

Updated 18 November, 2017
1,670 reviews

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3.6
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Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
868 Ratings

1,670 Employee Reviews

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Pros
Cons
  • Work/Life balance is sometimes a challenge (in 38 reviews)

  • We are customer service driven so we do have our bad days (in 39 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time (More than 8 years)

    Pros

    They don't at well however, they always try to make their employees happy by happy hours, lunches, food carts, picnics, and many other events.

    Cons

    Salaries. Your manager could be terrible.


  2. "Fantastic culture everyone wants to help you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Petaluma, CA (US)
    Current Employee - Anonymous Employee in Petaluma, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (Less than a year)

    Pros

    Great leadership great training they invest in sales great benefits

    Cons

    Salary low but commission plan the best other than that great ceo

    Advice to Management

    Please continue the go to market rollout. Great culture low stress


  3. "Mid Market Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT (US)
    Former Employee - Anonymous Employee in Hartford, CT (US)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Paychex full-time (More than a year)

    Pros

    Good, solid company with 40+ years in business.

    Cons

    In the position of Mid Market Sales, Paychex doesn't seem to know how to sell into this market, and reps are managed like entry level sales people. Corporate culture doesn't foster a team atmosphere


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  5. "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Paychex full-time

    Pros

    Teamwork, Willing to train. Calm place and growth potential

    Cons

    No employee handbook or oreintation


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Computer Operator
    Former Employee - Senior Computer Operator
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex (More than 5 years)

    Pros

    Solid placer to work and grow in career

    Cons

    Overall pretty good place to work with normal office stuff.


  7. Helpful (1)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Paychex full-time (More than 3 years)

    Pros

    The training program is really well there, as well as the benefit package. There is flexibility and a good team culture working there. Expect to work hard!

    Cons

    It's very high stress and they expect a lot of you. The turnover is ridiculous for sales reps (and management) with the rare few lasting 2+ years.

    Advice to Management

    HELP your reps when they need it, especially the new ones. Answer your phone when we call, or call back ASAP, not hours (or days) later.


  8. "Great place to work! I wish I was still there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Specialist in Mendota Heights, MN (US)
    Former Employee - Payroll Specialist in Mendota Heights, MN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time (Less than a year)

    Pros

    They treat their employees like people. They always encourage growth and opportunity.

    Cons

    I cant say anything bad.

    Advice to Management

    Keep up the good work.


  9. "HR Advisor I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Advisor I in Rochester, NY (US)
    Current Employee - Human Resources Advisor I in Rochester, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than a year)

    Pros

    Paychex hires quality employees. In my experience my co workers have been amazing.

    Cons

    Pay could be a little better.


  10. "Payroll Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Payroll Specialist in Allentown, PA (US)
    Former Employee - Senior Payroll Specialist in Allentown, PA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time (More than 5 years)

    Pros

    Very good training, understanding, wonderful customer service

    Cons

    I honestly do not have anything bad to say about this company

    Advice to Management

    Just because the employee has an issue with one of the managers and the way she does things, does not make the employee the bad person.


  11. "Paychex Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex full-time

    Pros

    Great company to work for, great training, compensation can be better.

    Cons

    I feel that the territories are saturated

    Advice to Management

    I had two great managers working for Paychex and they're supportive and very approachable, so keep up the good work.


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