Paychex Reviews

Updated Sep 15, 2021

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Found 3,233 of over 3,327 reviews

3.7
71%
Recommend to a Friend
88%
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
1,703 Ratings
Pros
  • "Great benefits even for part-timers(in 264 reviews)

  • "Great work/life balance and benefits(in 209 reviews)

  • Cons
  • "work life balance is not the best(in 83 reviews)

  • "Sometimes sales reps fight over accounts(in 57 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee, more than 1 year
      Featured Review

      Great company to work for

      Feb 27, 2021 - Channel Executive in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -base salary, benefits, health insurance -career mobility. Vertical and lateral -recognized industry leader -family culture -management gets into the trenches with you and will provide structure to be most productive -autonomy for those who earn it -can make a ton of money. Upwards to six figures or more -reasonable sales goals -not a lot of turn over

      Cons

      -lots of different initiatives on who to target, can get overwhelming or repetitive

      5 people found this review helpful

      Paychex Response

      Employer Brand Manager

      It's great to hear this feedback. Thank you for sharing it with us!

    2. 5.0
      Former Employee, more than 10 years

      Great company, but can cause burnout too

      Sep 15, 2021 - Senior Financial Analyst in Rochester, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training and investment in employees. Lots of opportunities to move within.

      Cons

      Workload imbalance from person to person and department to department. Some people have to work REALLY hard to earn their wages, others not so much.

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    3. 4.0
      Current Employee, more than 3 years

      Sales Rep Overview

      Sep 14, 2021 - Outside Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome training program for a sales professional Great product, full features, continuous improvement. Competitive industry salary

      Cons

      Heavily referral dependent for new leads No prospecting or outreach tools Do not see the benefits of the market department for leads Micromanaged with day to day tasks. Very tedious on boarding process for a small revenue generating deal.

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    4. 5.0
      Former Employee, more than 1 year

      Excellent company to work for in sales

      Sep 14, 2021 - HCM Consultant in Hartford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Training -Competitive salary, commission, and benefits -Excellent product offerings, great mix of complimentary products.

      Cons

      -No cons to think of.

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    5. 5.0
      Current Employee, less than 1 year

      Review

      Sep 10, 2021 - Client Service Specialist in Albuquerque, NM
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Environment, Great Supervisors, and Great Coaches

      Cons

      No cons at this time

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    6. 4.0
      Current Employee, less than 1 year

      Okay

      Sep 9, 2021 - National Sales Support Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      teamwork and the environment. Great benefits

      Cons

      hours and pay are bad

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    7. 4.0
      Current Employee

      Bank Centric

      Sep 9, 2021 - Outside Sales Representative - Bank Centric in Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance and good team environment

      Cons

      Lack of skill in the mid level management

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    8. 5.0
      Current Employee, more than 10 years

      A great place to work with great people.

      Sep 8, 2021 - Senior Learning Designer in Rochester, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone in the learning department is brilliant and dedicated. It's a friendly atmosphere where colleagues always take the time to help each other. The company cares for employee health and wellness and is working hard to make progress in inclusion and diversity. They offer great benefits at a much lower rate than you'll find elsewhere. Managers in the learning department trust their people to get the job done, so there is no micro-managing. Individual contributors are encouraged to make change where we see a need, though everyone likes to be involved so this can take a long time to implement. This company is also very stable and is always preparing for the future and what's to come next.

      Cons

      This is an old company that feels slow to change, but it does make big changes where it counts (i.e., inclusion). Salary may be lower than other places, but the low cost benefits make up the difference.

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    9. 4.0
      Former Employee, more than 1 year

      -

      Sep 7, 2021 - Virtual Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Benefits Descent Pay Room to grow solid structure solid management company direction is very clear huge on diversity, and inclusion

      Cons

      not the best work life balance payroll isnt that high of a vertical, if your in that industry, your either selling payroll, human capital management products, or moving up those ladders, which there is a lot of competition in.

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    10. 4.0
      Current Employee, more than 8 years

      Try it for yourself

      Sep 8, 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always busy! Products are great!

      Cons

      OLD leadership, old school thinking.

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    Viewing 1 - 10 of 3,233 Reviews

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