Paychex Reviews | Glassdoor.ca

Paychex Reviews

Updated 14 December, 2018
1,980 reviews

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3.9
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Paychex President and CEO Martin Mucci
Martin Mucci
1,083 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance could be better" (in 48 reviews)

  • "Service is terrible so sales reps are bogged down fixing issues" (in 56 reviews)

More Pros and Cons

  1. Featured Review

    "Paychex is IT - more than just a tag line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Webster, NY (US)
    Current Employee - Systems Engineer in Webster, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    I have been working for Paychex for almost four years now. I am amazed by how progressive Paychex is when it comes to IT. The technology we get to work with is cutting edge, just check out the Paychex Github site to see some of what we are working on. If you like a challenge and learning new things every day, Paychex is a great place to work in IT. Good access to training to build your skillsets and great support from management to pursue new ideas. Paychex really cares about its IT workers and strives to ensure there is a good work life balance, something that is missing from so many companies today. I enjoy heading into work every day.

    Cons

    None that I can think of.

    Advice to Management

    Keep supporting new technologies, its a big part of what makes working at Paychex so great.

    Paychex Response

    13 Dec, 2018 – Employment Brand Program Manager

    Thank you for your review! We agree that our PD&IT team is the best in the biz. We're happy you're happy here!


  2. "Best Place to Work In Middletown"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Middletown, OH (US)
    Current Employee - Supervisor in Middletown, OH (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 10 years)

    Pros

    Very rewarding and challenging job with a lot of career opportunities. Office environment is amazing! Everyone is family and we work together as a team.

    Cons

    We could use an updated break room with additional food and beverage options

    Advice to Management

    na

  3. "Great place to start a career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Franklin, OH (US)
    Current Employee - Operations in Franklin, OH (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 10 years)

    Pros

    Excellent benefits, training, and opportunities for advancement. The culture and office environment is also great - it really is like a second home.

    Cons

    Busy months are December and January.


  4. "I wouldn’t go anywhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Newark, DE (US)
    Current Employee - Sales Representative in Newark, DE (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Benefits are amazing, many doctors offices compliment me on how great the insurance is especially during pregnancy. 401k match is great. Untapped commissions, free and out of the box innovative thinking by upper management/executives. I’m looking forward to the future of Paychex.

    Cons

    Fast paced, numbers game. High activity high rewards. If your not self motivated, this isn’t the job for you.

    Advice to Management

    Keep looking forward and finding great services and products for our clients. Open more integration with other vendors to streamline.


  5. "Enjoyed my time there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time

    Pros

    Great manager. Clear expectations

    Cons

    Enjoyed my time with Paychex

    Advice to Management

    None


  6. "Internal Wholesaler - Channel Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Paychex full-time

    Pros

    There is more flexibility on the sales floor at the Paychex location in Denver to manage your day the way you deem effective compared to other financial services companies in the area.

    Cons

    Make sure when you interview you understand specifically what your role is going to be and what channel you are responsible generating sales through.

    Advice to Management

    Provide more robust training and think through the details of new initiatives before rolling them out to your sales reps.


  7. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time

    Pros

    Great culture, fun place to work

    Cons

    none that i have seen a year in

  8. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, OH (US)
    Current Employee - Anonymous Employee in Franklin, OH (US)
    Recommends
    Positive Outlook

    I have been working at Paychex full-time (Less than a year)

    Pros

    The culture is great! Everyone here is very supportive and there is a real team atmosphere. John McDonough is the branch manager and usually has a smile on his face and in his voice. There is an emphasis on helping each other succeed. There is also a push for promoting from within. The career opportunities are great

    Cons

    The months of December and January can be hard due to the work that needs to be done for year end and these months are blacked out for vacation time, but they reward their employees with special fun days, catered luncheons, and incentives.

    Advice to Management

    Keep up the good work. I look forward to coming to work every day.


  9. "Senior Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Unlimited growth opportunities
    Leadership Development programs
    Company Values
    Culture
    Compensation and benefit are unbeatable

    Cons

    More travel than anticipated, both a pro and con.

    Advice to Management

    Continue to treat employees as you do, it is refreshing.


  10. "Dev II"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Relaxed environment but good people

    Cons

    Limited opportunities and limited technology