I applied online and received a phone call the following week for an interview. The first interview took place in the dining room with one of the shift managers. Basic interview questions were asked. "Tell me about yourself", "Tell me about your prior experience", "Why do you want to work for Panera" "Why should we hire you" and some basic customer service questions. The interview was very relaxed and flowed more like a conversation. The interviewer had a sheet of paper with him but he would only glance at it shorty. He was not reading anything word for word which made the interview feel more personal and inviting. He explained a bit of how the scheduling and orientation works and told me he would like to schedule another interview the following day with the GM. The first interview lasted 15-20 minutes. The second interview was the following day with the GM and took place in the dining room as well. He started the interview with the same opening question "Tell me a little about yourself" and followed with talking about my previous experience and general customer service questions. This interview also flowed more like a conversation and was not too different from the first. A lot of the interviewing consists of talking about scheduling. The GM hired me and told me I would get a call to tell me when the orientation was.