I applied online. The process took 2 weeks. I interviewed at Panera Bread
Interview
Very casual, applied online and spoke with a store manager at a table in the cafe. It was more of a conversation than an interview--just talked about customer service, past experience with customers, etc. Very unstructured.
Interview questions [1]
Question 1
Tell me about a difficult experience you've had with a customer.
I applied in-person. The process took 4 days. I interviewed at Panera Bread (Fresno, CA) in Aug 2019
Interview
Easy process. Quick and easy questions. Why do you want to work here? They also ask you what your desired salary is. Ask 0.50 cents above, sometimes they will give it to you. I did.
I applied online. The process took 5 days. I interviewed at Panera Bread (Gig Harbor, WA) in Sep 2018
Interview
Applying online was easy. I was contacted by phone call to set up and interview and went into the cafe for an interview with a manager. I received an offer on the spot, but typically I believe they would have called to offer a role.
Interview questions [1]
Question 1
Q: How would you handle a customer who received the incorrect order?