Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      PTC

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: PTC reviews | PTC jobs | PTC salaries | PTC benefits
      PTC interviewsPTC Associate Support Engineer interviewsPTC interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Associate Support Engineer Interview

      Jul 7, 2022
      Anonymous interview candidate
      Boston, MA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at PTC (Boston, MA) in Jun 2022

      Interview

      First was an HR interview. The HR person honestly did not seem to know much about the job beyond what was already in the job description, but was able to answer general company questions. The second round interview was with a more senior developer who asked about my experience with all of the different technologies listed on the job description.

      Interview questions [3]

      Question 1

      How do you handle troubleshooting an issue? Walk us through your process.
      Answer question

      Question 2

      You're shown Java logs and SQL Server error logs and asked: - What do you think the issue(s) is/are? - What do you think caused the issue?
      Answer question

      Question 3

      One interviewer role plays as a customer and you as the support engineer. They say they have X problem with Y product. You have to help them solve the issue as they keep saying they have tried that and done that to each suggestion you make.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Intuit
      4.4★Compensation and benefits
      avatar
      Lightspeed
      3.6★Compensation and benefits
      avatar
      Motorola Solutions
      3.9★Compensation and benefits
      avatar
      Adobe
      4.1★Compensation and benefits