I applied online. The process took 3 weeks. I interviewed at Octopus Energy (Wolverhampton, England) in Oct 2020
Interview
I applied online, and worked alongside the lovely Aasimah at instant impact who guided me through the process she was helpful and knowledgeable throughout, really fantastic. The process consisted of a phone interview, then Skype interview followed by a numerical and verbal reasoning test. Finally I attended a discovery day with Octopus energy before hearing the outcome. Every process I was kept informed which is a believe is a real comfort when applying and going through an interview process.
Everyone during the discovery day were fantastic, all really friendly and approachable. As this process of online interviewing is new for a lot of companies in the current covid crisis, I honestly cannot fault anyone at Octopus the day was seamless and really informative throughout. The same applies for Aasimah at instant impact.
It was great. Thank you to everyone involved.
Hi there,
Thanks for taking the time to leave a review.
Your feedback is valued and I have spoken to Aasimah and the folks over at Instant Impact about this.
We're really glad you had a good experience with the Discovery Day, and throughout the process.
We're all looking forward to having you join the team!
Cheers,
James
Other Digital Operations interview reviews for Octopus Energy
I applied online. I interviewed at Octopus Energy (London, England) in Jun 2023
Interview
Friendly and engaging, The team at Octopus were extremely courteous and welcoming, 1st we had a one on one interview with a 3rd party (Who was just as friendly as supportive) then the group stage with Octopus themselves, It was pleasant seeing employees pop in for a hello and to wish us good luck, All candidates would give a claim to fame fact and some of the stories was absolutely amazing! We had a group task which we would all come together in groups which was great to get to know potential new team mates. Afterwards we had 1 on 1 interview and Q&A session which was super useful. We was then invited to a final interview.
Interview questions [1]
Question 1
Describe a time you encountered a unhappy customer? & what did you do to help.
I applied online. The process took 1 week. I interviewed at Octopus Energy (London, England) in Mar 2022
Interview
The interview was in 3 parts, the first part I spoke to a manager, then we had a 3 hour assessment day which was a really informative and a great way of getting to know more about the company. Then a half an hour chat with a manager afterwards where they confirmed your employment.
Interview questions [1]
Question 1
Tell me about a scenario where you feel you could have handled the situation better.
I applied online. The process took 2 weeks. I interviewed at Octopus Energy in Feb 2022
Interview
I had a 3 stage interview
1 - with Charlie from Instant Impact
2 - with a Octopus Energy Evaluator
3 - with a Digi ops manager who offered me the job there and then
Interview questions [3]
Question 1
What made you apply for octupus energy over the rest of the competion?