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      Nexthink

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      Nexthink interviewsNexthink Senior Customer Success Manager interviewsNexthink interview


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      Senior Customer Success Manager Interview

      Jun 20, 2023
      Anonymous interview candidate
      Amsterdam
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Nexthink (Amsterdam) in May 2023

      Interview

      Pretty standard series of interviews to meet various members of the team covering a wide range of the people you would need to collaborate with. You get a good idea of the type of clients, situations and scenarios you would face. Process is quite long and can be over a week between interviews.

      Interview questions [1]

      Question 1

      The interviews are more like conversations so be prepared to tell your story in a way that speaks to their needs and it will go from there. Prepare your examples of situations you've faced and be confident in your own vision/views/methodology.
      Answer question
      1
      avatar
      Nexthink response
      2y
      Hi! Thank you for sharing your experience during the recruitment process for the CSM role in Amsterdam. We understand the concern about the length of the process, and that it can look a bit long, at the same time, we believe meeting with different team members could also benefit the candidate. It helps to learn more about the role and meet with the key stakeholders already during the recruitment process. We value your feedback and are working on making the process faster and more convenient to ensure that both sides have a positive experience. We appreciate your patience and interest in our company and are sorry it didn't work out this time. We would be glad to see you among future applicants again, and you can reach out to your TA partner whenever you see an exciting role. We wish you all the best in your searches and are happy to stay in touch.

      Other Senior Customer Success Manager interview reviews for Nexthink

      Senior Customer Success Manager Interview

      Jun 7, 2025
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Nexthink (Raleigh, NC) in May 2025

      Interview

      The interview process should have been a few rounds : a quick 30m chat, a more in depth 1hr interview with the manager, a technical interview, then a case study. I did well through the first two, finished the second on a Wednesday before I was leaving town, and was told I’d get a call back the next Monday at the latest. Monday came, no call. No problem, they may be busy. I gave them a few days, called the recruiter, left a voicemail. The next week, nothing. Call the recruiter again, leave another voicemail. It’s been 3 weeks, I’ve heard they’ve filled the position, and I still have yet to hear from the recruiter who was going to schedule me for the next round. Got ghosted for 3 weeks after nailing two rounds. Still haven’t heard a peep.

      Interview questions [1]

      Question 1

      How does a hardware refresh work?
      1 Answer
      2

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