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      Movable Ink

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      Customer Experience Manager Interview

      Mar 22, 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Movable Ink in Mar 2024

      Interview

      Long, Arduous. Drawn-Out. Did 6 rounds of interviews with this company, the last being a presentation deck that took a week to prepare and countless hours of unpaid time just to not be offered the job over a minor technicality. Honestly glad I wasn't hired, if that is the interview process I can only imagine the daily expectations of the role. Also, pay range was only $70-85k,

      Interview questions [1]

      Question 1

      They asked a lot of technical situational questions
      1 Answer
      3

      Other Customer Experience Manager interview reviews for Movable Ink

      Customer Experience Manager Interview

      Mar 23, 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Movable Ink in Mar 2024

      Interview

      In total, seven interviews + a presentation/mock client alignment session. The process was with the UK team, for a position in Germany. It was all very professional and efficient. Interviewers were generally straight to the point, austere, and I found them tough to connect with. I might have done better if the interviews were a little more friendly – but all was fair. Nobody was ever disrespectful. The final feedback was that another candidate demonstrated more knowledge of the email marketing and personalisation ecosystem during the presentation. You'd think the previous steps would've filtered out insufficient prior knowledge and the induction/onboarding would fill the gaps – but it's an understandable justification to provide. If they were more candid it probably invites arguments. In any case, I believe they ran a fair process, found someone they liked more and honestly wish them all the best.

      Interview questions [1]

      Question 1

      What's your experience with email marketing?
      Answer question

      Customer Experience Manager Interview

      May 31, 2024
      Anonymous interview candidate
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Movable Ink in Feb 2024

      Interview

      Far too many steps. Make you jump through hoops, very demoralising in a tough market. They expect you to be a product expert BEFORE JOINING. Without providing any actual training. Step 1: Call with recruiter. Standard, friendly interview for a basic background check. Step 2: Interview with the manager. Simple questions unrelated to the product. Focused on experience and why you chose to apply. Step 3: Presentation about the product WITH NO TRAINING OF THE PRODUCT. Despicable, and a huge red flag. They genuinely do expect you to understand their product and will ask intricate questions from a client's perspective.

      Interview questions [2]

      Question 1

      Tell me about yourself and your experience.
      Answer question

      Question 2

      Tell me about Movable Ink, what do we offer and how could you help this generic client with our product.
      1 Answer

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