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      Support Account Manager Interview

      Jul 21, 2021
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Meta (Dublin, Dublin) in Jul 2021

      Interview

      I was referred by an employee from FB. Got an email from recruiter within 2 days to schedule a call. First round with recruiter for screening. Informed for next round with Hiring Manager. The recruiter was super helpful in helping me prepare for the interview, sharing the focus areas and what to prepare. Second round scheduled in the week after. HM was not feeling well but continued with the interview. Both rounds lasted were 30mins. Didn't make it to the last loop though.

      Interview questions [4]

      Question 1

      Why WhatsApp /Facebook?
      Answer question

      Question 2

      Why Enterprise customers?
      Answer question

      Question 3

      How do you manage the collaboration between global teams while working remotely?
      Answer question

      Question 4

      How do you handle escalations with the cross functional teams?
      Answer question
      2