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      Mapfre

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      Customer Service Representative II Interview

      Apr 25, 2017
      Anonymous employee
      Webster, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Mapfre (Webster, MA) in Nov 2015

      Interview

      I applied to a hiring event. I sent my resume to them and they emailed me back with an invitation the same day. I checked into the event and first spoke to a recruiter. He was friendly and very kind. Very approachable and easy to speak to. I then went into a second room to interview with two managers. They were also nice and asked similar questions. One of them told me I was "very nice" and explained I would "sometimes need to provide negative news to customers." He asked how I would handle that. I thought this was a weird question to ask. Overall, everyone was friendly and I had a really nice experience. They called me the next week and offered me the position. I started over a month later due to their training availability.

      Interview questions [1]

      Question 1

      What are your goals, past experience, schedule adherence.... pretty basic questions
      Answer question

      Other Customer Service Representative II interview reviews for Mapfre

      Customer Service Representative II Interview

      Dec 18, 2016
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Mapfre in Nov 2016

      Interview

      After I submitted my application, I was promoted to do a video interview. It was fairly difficult if you aren't used to being on camera but the questions were generic. I was called in for 2 Face to face interviews but was not hired. A lot of time wasted on both parts

      Interview questions [1]

      Question 1

      Why would you out of everyone be a benefit to this company
      Answer question

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