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      Macy's

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      Retail Support Associate Interview

      Oct 12, 2012
      Anonymous employee
      Rancho Cucamonga, CA

      Other Retail Support Associate interview reviews for Macy's

      Retail Support Associate Interview

      Apr 9, 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Macy's (Rancho Cucamonga, CA)

      Interview

      I applied online,next day I recieved an email asking me to pick a day for an interview..It actually took one week for the interview days to be posted. The next week i had my interview with a manager. She asked a few questions then hired me right on the spot. Back ground checks last a week then they call you for training. My title was a merchandiser so my shift is from 5am-1:30 or 5am to 9am. She offered me to be an oncall position since i go to college but the workers at macy's said it's because they don't want to give ther employees benefits. I barely work any hours during the holidays and summer sometimes two days out of the weeks or zero days out of the week.

      Interview questions [1]

      Question 1

      Describe a time where a team member wasn't pulling their own weight what did you do?
      1 Answer

      Application

      I applied online. The process took 1 week. I interviewed at Macy's in Mar 2019

      Interview

      Applied online and received an e-mail to set up an interview within that same week. Showed up on the scheduled day and waited in HR until I was called on, the interview went okay. A lot of behavioral questions since they wanted someone who'd step in and work as a cashier at times.

      Interview questions [3]

      Question 1

      Why do you want to work at Macy's?
      Answer question

      Question 2

      Tell me about a time you dealt with an upset customer?
      Answer question

      Question 3

      What do you think an ideal customer service interaction would be?
      Answer question
      1

      Retail Support Associate Interview

      Feb 18, 2018
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX)

      Interview

      The Interviewer was very prompt. She asked about prior work experience and explained the culture. Behavior interview questions were asked. Name a time when you had trouble working with another employee?

      Interview questions [1]

      Question 1

      Tell about a time when you had a difficult customer. How did you handle the situation?
      Answer question

      Retail Support Associate Interview

      Mar 1, 2018
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX) in Feb 2018

      Interview

      Lady who interviewed me was 20 minutes late. Very polite but seemed biased since I had no experience. I tried to answer her questions with what she wanted to hear and match my sills to the jobs required skills.

      Interview questions [1]

      Question 1

      Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?
      1 Answer