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      Customer Service Associate Interview

      Jan 23, 2012
      Anonymous interview candidate
      Miami, FL
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Macy's (Miami, FL) in Dec 2011

      Interview

      I applied for Macy's online and in 2 days received an email to schedule an interview. When I got there the manager that scheduled my interview wasn't there so, I had to wait for the HR rep to call in another manager which took an hour. When the manager came in he was very easy going and professional. He asks basic interview questions from a script and offered me the job, I accepted the job offer and he left out the room to get my papers ready but after 30 minutes of waiting the manager returned only to tell me that the previous manager who scheduled my interview had scheduled a surplus amount of interviewees. Needless to say, they retracted my job offer and told me to reapply for another position, but I didn't bother.

      Interview questions [1]

      Question 1

      Discribe a situation where you had to work on a team.
      Answer question

      Other Customer Service Associate interview reviews for Macy's

      Customer Service Associate Interview

      Oct 13, 2025
      Anonymous interview candidate
      Queens, NY
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Macy's (Queens, NY)

      Interview

      Very quick and easy. Sent an application received and email, and scheduled a phone interview. Manager seemed very chill, just told you what was expected of the job asked if you were okay with completing tasks etc. A very breezy process was able to secure an offer.

      Interview questions [1]

      Question 1

      What is your availability ?
      Answer question

      Customer Service Associate Interview

      Mar 21, 2023
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Macy's

      Interview

      Friendly interview with relevant queries and questions. Happy to answer my own questions. Expect to spend at least half hour there but they are accommodating for extra needs and access.

      Interview questions [1]

      Question 1

      Tell us about yourself and your ambitions
      Answer question

      Customer Service Associate Interview

      Sep 6, 2025
      Anonymous employee
      Westland, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 3 days. I interviewed at Macy's (Westland, MI) in Apr 2021

      Interview

      The interview went well. I went into a room with cash registers. I was escorted to a room with a lot of cash registers. We were shown how to use the register. We were also asked to take a written test on problem solving

      Interview questions [1]

      Question 1

      They asked me about my experience regarding retail
      Answer question
      1