I applied online. The process took 2 days. I interviewed at Macy's in Oct 2011
Interview
Applied online, picked a time to go in. When I got there no one was there. I waited a good 15 minutes before anyone came in. They seemed to not know about my interview, as well as the other interviewees they scheduled for the exact same time. It took some time for it to be sorted and then I saw taken in.
My interviewer was nice. She asked me a lot of really complicated questions. Just to give you the jist; "how would you like to receive a reward?", "how would you feel talking in front of a group?", "how would you handle another person stealing", etc. The questions were lengthy and she had to repeat and go into detail with some of them, which she said she might need to do since they were rather long.
I would suggest just dressing nice, making small talk and smiling, alot. Their "uniform" is all black but going in all black might be too much of a try hard. None of the other interviewees dressed in black, in fact everyone wore jeans and casual clothes to the orientation (I was the only one in all black!).
Interview questions [2]
Question 1
Tell me about a time you exceeded your manager’s expectations
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.