I applied online. I interviewed at Macy's in Mar 2026
Interview
Very friendly HR staff over the phone but the online interview app wasnt working after the first few questions, and the phone interview asked what felt like the exact same question to tell them a story four times in a row.
Interview questions [1]
Question 1
Tell us a time when you made a customer feel welcome.
Interviewed with manager discuss what’s needed on the sales floor someone who helps customers. Learn to look product up on the computer. They let you know that the position is seasonal maybe this was said 4 to five times. Given a packet of what the pay structure is. During the interview it seemed like a sales pitch for the Macy credit card.
Interview questions [1]
Question 1
How I would handle upset customers. Tell me about a time where you had to help someone who began off in an Angry state of mind how did you help them.
They have a pretty basic interview process. There are two interviews, one with a human supervisor and another with the jewelry supervisor at seperate times so you will have to come in multiple time to interview.