I interviewed at Lloyds Banking Group (Wolverhampton, England)
Interview
Face to face interview with standard retail experience questions. Friendly interviewer and straightforward process, nice office and environment. Ran through my work experience and I asked some questions about the role and they explained the induction and training provided too.
Interview questions [1]
Question 1
How would you deal with a difficult phone call to a customer?
Can you tell me about a time you had to deal with a customer complaint?
I applied in-person. The process took 1 week. I interviewed at Lloyds Banking Group
Interview
The worst interview ever… just robotic questions , unnecessary questions and address and right to work check even before interview started that makes no sense as all these can be done during background check
I interviewed at Lloyds Banking Group (Manchester, England)
Interview
Typical customer service role interview with the usual questions you would expect and some role play scenarios too. It was very formal yet the interviewers will help put you at ease and encourage you to be comfortable
I applied online. I interviewed at Lloyds Banking Group (Glasgow, Scotland)
Interview
It was a video interview for the role and there was nothing too difficult as far as the questions are concerned. It is not timed as such and takes about 30-40 minutes to complete.
