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      Lloyds Banking Group

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      Customer Consultant Interview

      Feb 4, 2017
      Anonymous employee
      Basingstoke, England

      Other Customer Consultant interview reviews for Lloyds Banking Group

      Customer Consultant Interview

      Jun 25, 2024
      Anonymous employee
      Brighton, England
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Lloyds Banking Group (Basingstoke, England) in Jan 2014

      Interview

      I applied through online application system. Completed a basic mathematics test online after a week I then had a telephone interview, after 2/3 weeks I had a final interview with the branch manager and the business manager.

      Interview questions [1]

      Question 1

      What do you know about the company? Lots of competency based questions which you needed to provide an example. They had an emphasis on communication and selling skills. At the end, there was a pay role, with given instruction on a paper. One of the managers pretended to be the customer and you had play the role of (Customer Consultant) and offer the best product to the customer.
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Lloyds Banking Group (Brighton, England) in Mar 2020

      Interview

      First you will be invited for the presentation and then you will go for 1:1 interviews where they will ask you the questions: describe the situation based on your experiance

      Interview questions [1]

      Question 1

      Describe one situation where you had to adjust your message to the reciver
      1 Answer