Was called by HR regarding position and was given an immediate phone interview asking questions pertaining to last employment experience, skills assessment, willingness to work overtime, and ability to drive to employment location. Several situational questions were involved as well. When phone interview is a-ok, HR forwards information to hiring manager of the area. Interview with the hiring manager was very lax but questions relate to skill level, experience level, committment to work hours, customer service skills, and ability to perform general office duties and billing. Overall they weren't expecting you to answer with wordy "i am so and so type of person" answers. It was very straight-to-the-point, so you must do your homework and know the profession. After the interview I left with better understanding of corporate structure, what they expect of the candidate, and training procedures but it is difficult to gauge if I was liked or not. Very neutral.