Sales Associate applicants have rated the interview process at J. Crew with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 87% positive. To compare, the company-average is 77.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 12 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at J. Crew overall takes an average of 16 days.
Common stages of the interview process at J. Crew as a Sales Associate according to 16 Glassdoor interviews include:
One on one interview: 24%
Background check: 18%
Group panel interview: 18%
Personality test: 12%
Phone interview: 9%
Drug test: 6%
Skills test: 6%
Presentation: 6%
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I applied online. The process took 5 days. I interviewed at J. Crew (Saint Louis, MO) in Apr 2016
Interview
I applied online, and then contacted one of the store managers about my application. She forwarded the application to the hiring manager. The hiring manager then called me to set up an interview. The interview was set up for the following week. I interviewed over the phone for about 20 minutes, and was told I would receive a call within the next few days on whether I got the job or not. They called me back the next day and offered me the job.
Interview questions [1]
Question 1
-What do you like about the J. Crew brand
-What do you believe customer service is
-What experiences have you had with customer service
-what is a difficult experience you have had in a previous job and how did you handle it
I applied in-person. I interviewed at J. Crew (Grand Prairie, TX)
Interview
Lovely interview with the then assistant manager. Just connect showing your bubbly personality and talk maturely about your former job experience.
It ran for about 30-35 mins yet felt as if time flew by due to great conversation.
Great retail job. Requires alot of connecting with customers, even styling them in the fit rooms. But also remember EVERYONES EXPERIENCE is different
Easy, Basic Questions with the store manager. Just ask about previous experience and your availability. Why you want to work there. Met with the store manager and asked questions outside of the store.
the interview was entirely behavioral and very casual/conversational. mostly just how you would handle customer interactions and selling the credit card. i would highly recommend working there and interviewing. very similar to other retail interviews.
Interview questions [1]
Question 1
how comfortable are you with selling a credit card at checkout and how would you go about it?