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      Support Officer, Wealth Management Interview

      Jun 17, 2017
      Anonymous interview candidate
      Sydney
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Iress (Sydney) in May 2017

      Interview

      This was the most terrible interview experience Ive ever had. As we have settled down the phone interview time, I didnt get the phone call at the right time and I waited for one hour. Since I have other things to do, I emailed the interviewer again. While as she said shes stuck at other interviewees, she promised would call me 30 mins later. Then after Ive been waiting for another almost one hour. I called back and tried to understand her situation, she apologised for the delay and asked me few questions, which lasted less than 10 mins as the whole process. btw, all the questions she asked me that can be found in my resume. and not surprisingly, I never get the feedback and the offer.

      Interview questions [1]

      Question 1

      briefly introduce yourself
      1 Answer
      2
      avatar
      Iress response
      8y
      Thanks for your feedback and I am disappointed to hear your application experience was not as expected. There seems to have been a misunderstanding about our process – that we will look into this and ensure our process is clear for candidates. For some roles we hold a 10-minute ‘screening’ conversation first to gain a snapshot of a candidate’s experience before deciding whether we move to a face-to-face interview.