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      Inovalon

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      Related searches: Inovalon reviews | Inovalon jobs | Inovalon salaries | Inovalon benefits
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      Center Customer Advocate Representative Interview

      Feb 10, 2021
      Anonymous interview candidate
      Nashville, TN
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Inovalon (Nashville, TN) in Feb 2021

      Interview

      I took the first interview for a more IT position and it went well and was pleasant despite the fact I didn't know where the app store was located on an Iphone. I was later given a second interview for a different position they felt I would be great at. This time the guy that interviewed me was unprofessional in the terms that he lost my resume and spent time trying to relocated it, he asked about my first job but said he wanted to know about my most recent one which got me confused, and then he turned off his camera to handle something else. When he turned the camera back on he asked the same questions they asked me for the IT position but added how would I persuade someone to buy something. When I said I would give them the benefits of buying the item, the interview was over. He was all over the place during the interview process and I later received a letter stating that they went with someone more qualified to schedule appointments.

      Interview questions [1]

      Question 1

      How would you persuade someone to buy something? What are the steps to guide a client to our app on their iphone? How did you handle an irate customer? What metrics did you have to uphold at your recent job?
      1 Answer