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      Humana

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      Limited Term Enrollment Specialist Interview

      Sep 9, 2015
      Anonymous employee
      Louisville, KY
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Humana (Louisville, KY) in Sep 2015

      Interview

      It was a group interview, that means they brought in about three to four people to be asked questions at the same time. Two interviewers would ask a question of the group and then proceed to have everyone answer it, changing up who went first every time. I was sent an email beforehand, telling me to dress Business professional but when I showed up in my suit, others were in just about whatever they felt like wearing...I ended up feeling completely overdressed. Mind you, some of those same folks were offered jobs right along with me so I guess clothing did not make the job offer matter to the hiring managers for whatever the reason.

      Interview questions [1]

      Question 1

      They were behavioral event type questions, like " Tell about a time that you had to work with an angry customer, what did you do?". You had time to think over your answer while others were answering unless you were up to be the first one to answer. They asked us about 5 questions and then had us leave the room and come back in and answer our last question one on one with the interviewers. They then asked if I had a question for them and of course I did, then I was told to wait outside and call in the next person.
      Answer question
      4

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