Four part process. 1. 30 minute call with recruiter, screening questions 2. 30 minute call with Sales Manager, more screening and behavior questions. 3. 45 minute role play exercise 4. 2-3 hour panel interview with multiple managers, more behavior questions. The recruiters I dealt with were great, the role play did not go well. This is an incredibly difficult exercise and you better have experience role playing or you will fail (exceptions probably given for entry level recruits). You are given lots of materials to review and recruiters set expectations on what to expect. The problem occurred for me when the interviewer provided very short and clipped answers during the role play exercise. They would give a simple "yes" or "no" if provided the opportunity and would not elaborate or go deeper on their needs or pain points. They were probably trying to get me to ask better and more open ended questions but it was bizarre, if it was a real discovery call I may of disqualified them for not be forthcoming with what they needed and wanted to do with a potential SaaS solution.