I applied through an employee referral. The process took 2 weeks. I interviewed at HubSpot (Cambridge, MA) in Sep 2018
Interview
1. Phone call with HR
2. Zoom Interview with Support Manager (Product Demo Exercise)
3. On-Sight Interview with 3 different managers (30min each)
Overall, the interview process was quick and efficient. Everyone was super communicative and helpful. Be sure to know why you want the job and why you want to work for HubSpot.
Interview questions [1]
Question 1
How did you hear about HubSpot? Why do you want to work for us?
Thanks for taking the time to write a review, and I'm so glad you felt like the level of communication was on point every step of the way. So glad you decided to join us, welcome to HubSpot!
Best,
Becky
Other Customer Support Specialist interview reviews for HubSpot
It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.
I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026
Interview
Three rounds:
-Screening with recruiter
-Technical (live troubleshooting with a manager)
-Behavioral (3-30 minute interviews with managers)
The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.
Long hiring process; about 3 to 4 rounds in total. First was with HR for screening call. She was very friendly and professional. Good experience and she even gave me feedback post-interview to help me improve.
