I applied online. The process took 4 weeks. I interviewed at HubSpot (Tampines New Town, ) in Jul 2018
Interview
1st round: paper round (resume)
2nd round: video interview
3rd round: phone interview with hiring manager 1
4th round: phone interview with hiring manager 2
5th round: Product demo + role play over video
6th round: 3 f2f interviews with some of the people there
Even though the interview process was long, I did learn more about myself throughout this interview process. I may not have been the right person for the company as I wasn’t offered the full time but this was an interesting experience!
Special mention to Virlyn and Yuan, 2 people who made the entire process flow more smoothly!
Thanks so much for sharing your experience and for recognizing Virlyn and Yuan's hard work to make your experience the best it could be. I'm sorry the outcome wasn't what you had hoped for but appreciate your time!
Best,
Becky
Other Customer Support Specialist interview reviews for HubSpot
The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.
Interview questions [1]
Question 1
Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.
I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026
Interview
Three rounds:
-Screening with recruiter
-Technical (live troubleshooting with a manager)
-Behavioral (3-30 minute interviews with managers)
The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.
