I applied online. The process took 4 weeks. I interviewed at HubSpot in Jun 2017
Interview
I applied through a job offer I found on LinkedIn. I received an email just a few days later inviting me to my first interview: recording a video of myself answering pre-established questions through a special app.
Once this step was completed, I received an email a few days later saying that I reached the next step: phone interview with a manager for about 30 minutes.
Finally, I was called the next day to tell me I've reached the final stage: 3 interviews in a row via video and one of them was about testing my the way I handled the HubSpot tool. I also had time to prepare these interviews, and they sent me a sample of questions I may be asked.
Interview questions [1]
Question 1
For example: Tell us about a time when you had to learn something by yourself.
Thanks so much for your review and so glad you had an experience that was transparent, efficient, and made you feel like you were prepared going into the process. Congrats on accepting your offer, thrilled to have you at HubSpot! Best, Becky
Other Customer Support Specialist interview reviews for HubSpot
It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.
I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026
Interview
Three rounds:
-Screening with recruiter
-Technical (live troubleshooting with a manager)
-Behavioral (3-30 minute interviews with managers)
The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.
Long hiring process; about 3 to 4 rounds in total. First was with HR for screening call. She was very friendly and professional. Good experience and she even gave me feedback post-interview to help me improve.
