I applied online. The process took 4 weeks. I interviewed at Hilton (Chicago, IL) in Apr 2019
Interview
Began with phone interview followed by a couple one on one interviews with department leaders. Most interview questions were based on behavior related to previous jobs in the industry. Process took over a month before accepting offer.
Interview questions [1]
Question 1
Tell me a time you encountered a stressful situation and the steps you took to manage it?
I applied online. The process took 3 weeks. I interviewed at Hilton (Corbin, KY) in Nov 2016
Interview
Long process. Application & personality tests took at least a few hours. Then I had to call in and read a script on a message machine. Then I had the "live" (not so live) interview. Interviewing with a robot? Not ready for that I guess. THEY TEXTED ME EVERY FEW HOURS FOR THREE DAYS TO DO THE VIDEO INTERVIEW! I was at the top of a mountain with no dress clothes. The email said I had until Monday night but the texts just kept coming like they REALLY WANTED ME--NOT!!!. Got all dressed up, had to mess around with their software for an hour at least I guess because I have a brand new PC it wasn't working correctly. Had to call HireVue tech support. I was so frustrated after the software/Skype wasn't working that I should have just waited until the next morning but THE CONSTANT TEXTS caused me so much stress I worried if I waited any longer that they might not think I'm reliable. My fault on the "interview" I guess! Horrible. Watching myself talk in a mirror on the screen knowing someone else is going to see it and I thought I looked AWFUL--and I had SUCH a hard time getting the lighting to work with the software. The questions were so simple it was laughable and I did grin at some of them and had a bit of a sense of humor--that really only works in REAL FACE TO FACE INTERVIEWS when having a conversation with a REAL PERSON. It was over 2 weeks before I got my "thanks but no thanks" email. And that only came AFTER I tried to find out why they were STILL. TEXTING. ME. about the video interview!!!! I spent again over an hour getting transferred here and there and all over the world and finally (I think???) got the voice mail of someone in HR and I left a message. I guess they are not looking for strong, personable people with divergent thinking--act like you are reading a script and bored--you might get the job. (Also--I have extensive travel experience).
Interview questions [1]
Question 1
Someone wants to go to Orlando. They give you 2 different rooms to choose from to offer the customer. What questions do you ask to decide on the room to choose?
I applied online. I interviewed at Hilton (Dallas, TX) in Nov 2016
Interview
The process went fast and easy. I got an email invite 3 days after I applied online. Then I was setup for an online interview right after Thanksgiving, and was offered the job right after my virtual interview by video.
Thank you for your feedback on your interview process. It’s great to hear you had a very positive experience, and how our team shared the light and warmth of hospitality with you. We’re excited to see where your career journey takes you.
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