I applied online. The process took 2 weeks. I interviewed at Hilton (Chicago, IL) in Sep 2015
Interview
Phone screen by an operator, then I was given an appointment for a phone interview with front office manager, then I was scheduled for an in person interview with the front office manager at the hotel
Thank you for your feedback on your interview process. It’s great to hear you had a very positive experience. Welcome to Hilton! We’re excited to see where your career journey takes you.
Positive experience
Easy interview
Application
I applied online. I interviewed at Hilton (Lagos) in May 2026
Interview
The interview process was professional and well organized. The interviewer asked questions about my customer service skills, communication, experience, and ability to handle guests. I also learned more about the company culture, responsibilities, and expectations for the Guest Service Agent role.”
Interview questions [1]
Question 1
How did your did I handle a situation when the quest was angry
Interview took place in the afternoon. It was a straightforward interview process which felt more like a conversation and the interviewer was very polite. Asked various questions - a mix of competency and motivation questions.
I applied through university. I interviewed at Hilton (Orlando, FL) in Feb 2025
Interview
If you're yourself, the interview is a breeze. They look for honest, outgoing, and problem-solving individuals. Reaching out is an important step of getting hired post-interview. May be difficult to get responses if there is entry level experience depending on the hotel. Reaching out is the best bet.
Interview questions [1]
Question 1
Have you ever worked in a hospitality field before?
