I applied online. The process took 1 week. I interviewed at Healthpass (New York, NY) in Jul 2017
Interview
Initially, I had a phone interview with the Director of Client Services. This call only lasted about 10-15 minutes. I was then offered an in-person interview. I was interviewed by the Director of Client Services and her supervisor for about 45 minutes in a secluded area of the office.
Interview questions [1]
Question 1
I have forgotten the specific questions, but mostly they had to do with my ability to handle unhappy customers, work in a team, and find resolutions to complicated issues.
