Really unprofessional process with harsh timelines and undue burden on the candidate. Also, found it highly distasteful I went through final round interviews with company executives, to include conducting a case study and the hiring manager didn't even have the decency to reach out to give me the bad news. Plain old poor leadership. Also, the reason I was given for rejection was a lack of experience with BPOs when that was not once asked about in the interview process nor mentioned even a single time in the JD. Ironically, I have managed several offshore BPOs. Day 0: applied Day 10: recruiter reaches out, quick conversation with a day or two. Asked to wait another week or so. Day 30: First meeting with hiring manager. Day 31: Asked to complete skills assessment/case study by the next day Day 32: Skills assessment complete Day 35: told final round interviews and panel would happen the next day, was not given ANY advance warning. Day 36 final round interviews with VP and multiple senior directors Day 42: rejected by recruiter over phone.

The interview process was poorly communicated, delayed, then rushed in an unprofessional manner. I was told by several people to include the hiring manager to expect an offer only to be rejected by a junior recruiter AFTER final stage interviews. Being rejected is fine, but they have some very serious issues with their process that place undue burden on candidates — I had one day to do a skills assessment and was told less than 24 hours in advance about my final stage interview. And they do an incredibly poor job managing expectations. I was almost universally told I was the favorite and frequently told “when you start” compared to “if”. The reason for why didn’t get the job wasn’t even listed as a requirement on the JD nor was I ever asked to speak to that skill set in a single interview. This company needs to get their stuff together BEFORE they take up precious time from candidates.