H&R Block Customer Service Representative (CSR) interview questions

easy, most of the questions are asked by behavior questions, such as how do you deal with angry customer. you only interview with 1 manager and it's only about 1 hour then you will hear back almost immediately.

It seemed very informal and like they were desperately getting someone to fill a temp position. They were at least very straight-forward with what the position entailed. They told me how many hours to expect and when the position would end.