I applied through other source. The process took 1 day. I interviewed at H&R Block (Westminster, MD) in Dec 2013
Interview
I actually called in November before tax season even started ad gave my name and umber to the district manager, she called me in December to come into the main office for an interview.
Interview questions [1]
Question 1
if I had any customer service experience, if I was comfortable interacting and making small talk, how were my phone skills
I applied online. I interviewed at H&R Block (Niagara Falls, NY) in Jan 2025
Interview
Applied on line and received a phone call inviting me to a on site interview. The interview questions were very simple and a friendly conversation. The interviewer was dressed in comfortable total unprofessional attire.
easy, most of the questions are asked by behavior questions, such as how do you deal with angry customer.
you only interview with 1 manager and it's only about 1 hour then you will hear back almost immediately.
It seemed very informal and like they were desperately getting someone to fill a temp position. They were at least very straight-forward with what the position entailed. They told me how many hours to expect and when the position would end.
Interview questions [1]
Question 1
How comfortable are you taking multiple phone calls?