I applied in-person. The process took 1 week. I interviewed at H&R Block (Knoxville, TN)
Interview
Bring your resume and then you will meet with 2 people. One of which will be your new manager. Briefly tell about yourself and answer any questions they have. Really laid back and comfortable feel when they talked to me.
Interview questions [1]
Question 1
Tell us about your background and what brought you to H&R Block?
It was very easy and the interviewer was very friendly and encouraging. Even when I didn’t exactly answer a question well they gave me some feedback on what to do when the situation actually happened.
Pretty basic, two people interview you, ask you to explain your resume and the typical questions of what you would do in xy situation. Pretty easy, not too much pressure.
Interview is usually a single virtual interview with one of two managers. The interview is about 20-30 minutes long. First it starts with simple basic questions, then moves to longer situational questions, and then ended with logistical questions like availability, pay, etc.
Interview questions [1]
Question 1
Tell me about a time you worked with someone who was frustrated. What steps did you take to navigate the situation?
