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      H&R Block

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      Customer Service Professional-Receptionist Interview

      Nov 16, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at H&R Block in Nov 2016

      Interview

      I applied online for the position about a week or two ago, then on Saturday I got an e-mail telling me to sign up for an interview time; 15 minutes was allotted for each interview. I went in for my interview today and it was a very pleasant and positive experience. Two people, Office Managers, conducted the interview. Both were very kind and inviting. We discussed my previous work experience and education and more details about the position and work environment. I was told I would receive a response within 24-48 hours which was great, I was anxious to hear back. Only 2 hours later I was called with the job offer! I am now awaiting the e-mails to move forward with the hiring, training processes. I'm very excited!

      Interview questions [2]

      Question 1

      Tell me about a time you provided great customer service.
      Answer question

      Question 2

      Tell me about yourself.
      Answer question

      Other Customer Service Professional-Receptionist interview reviews for H&R Block

      Customer Service Professional and Receptionist Interview

      Mar 27, 2018
      Anonymous employee
      Broadview Heights, OH
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at H&R Block (Broadview Heights, OH) in Dec 2017

      Interview

      Showed up to the interview after I got the call to set it up. Office wasn't open. Office Leader was not there. waited for 20 minutes before I just left. tried calling several time. Get home and get a call to come back later that day. Interview went well, seemed laid back. Basically told me that I would be part time when I was asking for full time. Which was fine at the time I just needed to work.

      Interview questions [1]

      Question 1

      When was a time where someone showed appreciation for you going above and beyond in your job.
      1 Answer