I applied through university. The process took 4 weeks. I interviewed at H&R Block (San Diego, CA) in Nov 2015
Interview
Spoke with HR hiring agent by phone and through email. I interviewed with Technical Support Center Manager and Assistant Manager in both English and Spanish. Assistant manager asked me questions in spanish to verify that I spoke fluent spanish.
Interview questions [1]
Question 1
How to troubleshoot a computer screen that will not turn on?