I applied online. The process took 2 weeks. I interviewed at Gusto (Cleveland, OH) in Apr 2022
Interview
An initial screening phone call followed by a 3-part interview totaling a little over 2 hours. You speak with 3 different team members for 30 minutes each, with the interviews each covering different aspects.
Interview questions [1]
Question 1
When was one time you went above and beyond for a customer?
I applied online. The process took 2 months. I interviewed at Gusto (Denver, CO)
Interview
Three part interview that required a skill test requiring competency with apple software as well and a generic understanding of customer service and all that it entails. Expect three different people at all levels throughout the department you are applying to